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Frequently Asked Questions

How long does shipping take ?

Shipping typically takes 3-5 business days within Pakistan.

Do you offer free shipping ?

Yes, we offer free shipping on Prepaid orders.

Do you offer gift wrapping ?

Yes, we offer gift wrapping services for an additional PKR 200.

What payment methods do you accept ?

We accept bank transfers, and cash on delivery.

 What if I receive a damaged or defective toy ?

If you receive a damaged or defective toy, please contact our customer support team immediately and we'll replace it free of charge. Also send Parcel opening video for evidence.

 Can I return or exchange a toy ?

Yes, you can initiate return or exchange request a toy within 24 hrs of delivery, and make sure product is not used and damage free.